FAQ

Nailed It Denver’s mission is to provide the best mobile nail trimming experience for pet parents, dogs, cats and select small animals.

“The difference between a dog that is groomed every 3 – 6 months and a dog who is groomed every 4 – 6 weeks, is one thinks it’s being punished while the other thinks it’s a part of life.”

-Tammy Johnson Ellis

What are your Covid protocols?

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Why are nail trims important?

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Dogs: “Regular nail trims are an important key to your dog’s comfort and health. Prolonged periods with long nails can cause injury along with long term arthritic changes and strain on major joints”

Cats: Besides saving your furniture, carpet, various limbs, and the family dog. Cats need nail trims to prevent their nails from painfully growing into their pads especially as they age.

How much does it cost?

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View our Services Page

Do you provide treats?

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Nailed It Denver prides ourselves on using grain free locally made treats during our appointments. But sometimes we need to bust out the peanut butter!

Should I do a house call or nail trim clinic?

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Both are great services but they’re very different. We want to work together to figure out which environment your pet will thrive in. Take into consideration that our House Call services eliminate the amount of stress and stimulation that comes with a car ride, time waiting in line, and contact with other pets. In addition the time it takes out of your already busy schedule!

What forms of payment do you accept?

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  • Cash and/or Card
  • We do not accept checks
  • A deposit and/or card on file is required to acquire house call services.

How often should my pet's nails be trimmed?

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Dogs: The ideal nail length is short enough to not hear them clicking on the floor when they walk. Once at the preferred length most customers stick to a monthly schedule.

Cats: We have found 4 weeks is sufficient to keep an ideal length.

Due to the limited availability of our one on one specialized services, we are not available to take any new clients that are wanting nail trims less frequent than monthly. Alternatively you can check out our monthly nail trim clinics in denver and surrounding areas.

Do you clip or file nails?

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If your dog is comfortable with it, we prefer to clip then file with a Dremel rather than just using nail clippers. Filing leaves a smooth surface and allows us to safely get their nails much shorter than a traditional nail trim. In addition the dremel doesn’t create that uncomfortable pressure that nail clippers create when close to your dog’s quick. Cats: We only clip cat nails.

What do I need to provide when you come to my home?

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  • Outside of pandemic protocol, services are provided in your bathroom unless your pet cannot fit or cannot safely be coaxed in. This is for everyone’s safety. When you eliminate routes of escape the nail trim process goes smoother. Please check our COVID Policies

Are you insured?

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Yes!

Do you have a mobile unit?

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No, we provide mobile nail trimming services right in the comfort of your home!

What's included in your nail trim services?

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How long will my appointment last?

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House Calls: Our appointments usually don’t last longer than a half hour.

Clinics: We get your pet taken care of in 15 minutes or less but it varies from pet to pet.

Do I need to be home for my house call appointment?

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We cannot accommodate house call services to pets who cannot be eventually acclimated to turn key service. Thank you for your understanding.

Do you provide cat nail trimming services?

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Of course! We love our kitty clients! Though trimming cat nails is like handling TnT, our technicians are fully trained to handle fuzzballs born with weapons. 

What small animals do you provide services for?

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Guinea pigs, bearded dragons, hedgehogs and rabbits.

What if my pet needs a muzzle?

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Nailed It Denver discourages the use of muzzles but if you would feel more comfortable having one handy you are more than welcome to provide one during the appointment

What if my pet is scared?

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If they liked it, Nailed It wouldn’t exist! General nervousness and scared behavior is not out of the ordinary for most pets.

Do I need to provide Vaccination Records?

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You sure don’t!

Why are cat services the same price as dog services?

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Maybe you have noticed. Cat nail trims go by quickly! Working with cats is like holding a stick of TNT. Their “fuse” is much smaller than a dog’s. You have to move quickly and efficiently to make the process as smooth as possible to avoid injury to pet and professional.

Aren't your furry buddy's paws supposed to be rough?

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This is actually a very common misconception. Dog paws are naturally thick, but they should not be overly dry. Dry dog paws are more prone to injury from splitting and cracking while healthy moisturized paw pads are more flexible and will actually allow for dogs to get a better grip!

Can I call Nailed It Denver?

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Yes! Please book a time to call here: naileditdenver.com/phonecalls 

Cancellation Policy

48 hour cancellation policy is strictly enforced

We understand life happens but cancelling/rescheduling last minute or your pet(s) not being accessible costs revenue and time is lost.

Once your deposit is paid, your time slot is spoken for and no one else can book an appointment during that time. Therefore, a non-refundable fee of 100% of the total cost of your appointment is due when to secure your appointment slot. If there is no deposit on file this charge is incurred immediately to the card on file upon your appointment being cancelled/rescheduled within the 48 hour window.
We appreciate your understanding.