FAQ
Our Mission
Nailed It Denver’s mission is to provide the best mobile nail trimming experience for pet parents, dogs, cats, and select small animals.
-Tammy Johnson Ellis
What is a drop in appointment?
Your Subtitle Goes Here
If you’re curious about our monthly subscription services at a lower cost, feel free to ask your technician how to join our subscription route during your first drop-in house call. Drop-in appointments act as a consultation to determine whether your pet is a good fit for our monthly subscription route.
What does the monthly subscription route entail?
Your Subtitle Goes Here
Your pet’s house call nail trims will be automatically scheduled once a month for the entire year. There’s no need to worry about booking or being home, as long as your pet is eligible for the service. Appointments are routed alongside other subscription clients in your neighborhood, which allows us to offer this option at a lower cost than our drop-in service.
*If two or more appointments are missed or skipped within a six month period without an applicable cancellation fee, your pet will no longer be eligible for our monthly subscription route.
Why are nail trims important?
Your Subtitle Goes Here
Dogs
Regular nail trims are an important part of your dog’s comfort and overall health. Allowing nails to grow too long can lead to injury, long-term joint strain, and arthritic changes caused by altered posture and movement.
Cats
Beyond saving your furniture, carpet, various limbs, and even the family dog, regular nail trims are essential for cats. As cats age, overgrown nails can curl and painfully grow into their paw pads if left unmanaged.
Small Animals
Many of the small animal species on our service list require regular nail trims as well. For example, guinea pig nails can curl into the paw pads and make walking difficult, while rabbits with overgrown nails can experience pain, balance issues, and increased risk of injury.
How much does it cost?
Your Subtitle Goes Here
Do you provide treats?
Your Subtitle Goes Here
Nailed It Denver consistently provides the “fan favorite” beef liver. It’s low carb, single ingredient and builds positive association with the nail trim processes.
(treats are only offered to dogs)
Should I do a house call or nail trim clinic?
Your Subtitle Goes Here
What forms of payment do you accept?
Your Subtitle Goes Here
- Cash and/or Card
- We do not accept checks
- Clinics and Drop-In appointments require full payment to book.
- The house call subscription route requires a card on file.
How often should my pet's nails be trimmed?
Your Subtitle Goes Here
Cats & Small Animals: We have found 4/6 weeks is sufficient to keep an ideal length.
Do you clip or file nails?
Your Subtitle Goes Here
We prefer to clip and then file/buff the nails using a Dremel rather than relying on clippers alone. Filing creates a smooth finish and allows us to safely shorten the nails more than a traditional trim, without the uncomfortable pressure that clippers can cause when working close to the quick.
That said, it’s important to ease pets into the Dremel gradually, as both the sound and sensation can be intimidating at first. For this reason, we typically do not use the Dremel during a pup’s first appointment unless they are already acclimated to the process.
Cats: We only clip cat nails.
What do I need to provide when you come to my home?
Your Subtitle Goes Here
We’ve found that working in a bathroom is often the best setup. When escape routes are limited, things tend to go much more smoothly for everyone involved.
Dogs
Please have your pup wearing a flat collar and leash when we arrive. If your dog typically wears a harness, they should still be wearing a flat collar for the appointment. We ask that prong collars and choke chains not be used during nail trims, not because we are opposed to them as training tools, but because they are not conducive to a safe and positive nail trim experience. Every tool has a time and place.
Cats
Please have a bath towel ready and secure your cat in a small room with the door closed. Bathrooms work best. We ask that the space be free of furniture they could hide under.
Small Animals
Please make sure their environment is easily accessible for our staff so we can safely and efficiently provide care.
Are you insured?
Your Subtitle Goes Here
Yes!
Do you have a mobile unit?
Your Subtitle Goes Here
No, we provide mobile nail trimming services right in the comfort of your home!
What if I'm unsure if this service will work for my pet?
Your Subtitle Goes Here
(703) 592-6926
What's included in your nail trim services?
Your Subtitle Goes Here
Information about what is included in a nail trim can be found here.
How long will my appointment last?
Your Subtitle Goes Here
Do I need to be home for my house call appointment?
Your Subtitle Goes Here
Do you provide cat nail trimming services?
Your Subtitle Goes Here
What small animals do you provide services for?
Your Subtitle Goes Here
What if my pet needs a muzzle?
Your Subtitle Goes Here
That said, our owner, Bree, is always happy to chat with you about how to safely and thoughtfully work your pet up to being comfortable with a muzzle over time.
What if my pet is scared?
Your Subtitle Goes Here
Do I need to provide Vaccination Records?
Your Subtitle Goes Here
We do not require proof of vaccinations. Decisions about vaccinations are best made between pet parents, local laws, and their veterinarians, since they know each pet’s individual needs. We encourage thoughtful, informed care, and from there, it is entirely up to each pet parent to determine the vaccination schedule that feels right for their pet.
If you are looking for a veterinarian to speak to about your pet’s health and wellness, we highly recommend Purrfectly Mobile