Covid Policy 

UPDATED 12/14/2021


If any team member is informed that they have been exposed to COVID in ANY way Nailed It halts that team member’s operations until they receive a negative test result. In the event they receive a positive test result we will contact every single client that that team member has been in contact with within the past 14 days.

House Calls

We WILL enter homes as long as our pet’s two-legged companions wear masks fully over their noses and mouths while we are on the premises. If a Pet Parent is unable to wear a mask due to medical conditions we ask that a different member of the household assist and unmasked persons maintain a 6 foot or greater distance.


Social distancing and masks are still encouraged but will be up to the venue’s current rules.

We understand that some may be comfortable without masks on as the Vaccine becomes more accessible. But policies like this keep us in operation and your families safe.