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House Call Nail Trims in Denver, CO | Find Our Next Clinic | Read Reviews

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Denver Metro & Front Range

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(703)592-6926

Clinic Policies & Procedures

Environment:

I (Pet Parent) understand that during the pandemic protocol, Nailed It Denver requires Pet Parents to wear masks fully over noses and mouths while team members are on the premises. If a Pet Parent is unable to wear a mask due to medical conditions we ask that a different member of the household assist staff members and wait with your pet.

I (Pet Parent) understand that to ensure each of my pets’ safety that I need to make sure my pet(s) is properly secured with a leash and/or carrier. A loose pet puts Nailed It Denver’s entire operation on pause. 

I (Pet Parent) understand that while waiting for service it is important to keep my pet calm and quiet. Loud and unruly pets cause distress to other pets receiving and waiting for service. If you cannot keep your pet calm please speak to a team member about a separate area to wait for your pet’s turn. 

I (Pet Parent) understand while Nailed It Denver provides service, it is expected that the surrounding environment is calm and that any doors stay closed throughout the duration of service. Too much excitement or stimulation for the pet can make it difficult/unsafe to work with them. Pet Parents are welcome to stay in the room and/or chat with Nailed It Denver but must stay for the entire service. Nailed It Denver asks that children under the age of 12 be occupied elsewhere while we work with your pet. If Nailed It Denver deems the environment to be too distracting for the pet to proceed, they reserve the right to halt service. In the event that Nailed It Denver halts service, full payment is still due. 

I (Pet Parent) understand I must refrain from scolding/spanking my pet while Nailed It Denver works with them. If Nailed It Denver feels as though the pet parent is getting too hostile with their pet they reserve the right to halt service. Full payment for the service is still due.

I (Pet Parent) understand I must refrain from using my cell phone if I am involved with keeping my pet calm during the nail trim process.

I (Pet Parent) understand if a Nailed It staff member suffers an injury through no fault of their own, I agree to cover all co-payments and medical bills not covered by their insurance. I also agree to cover any equipment damage caused by my pet, myself, family, or friends.  

I (Pet Parent) understand and agree to waive Nailed It Denver’s liability in the event I am injured in the process of assisting with service.

Injury:

I (Pet Parent) understand Nailed It Denver is fully insured, and should my pet suffer an injury that is determined to be at Nailed It Denver’s fault, they will reimburse all related veterinary expenses. Nailed It Denver reserves the right to speak directly with the pet(s) veterinarian and will require a physical, itemized copy of the bill before reimbursing any expenses. 

Discontinuing Services:

I (Pet Parent) understand Nailed it Denver takes the utmost caution with all pets and reserves the right to halt a nail trim at any point and refer to a full-service groomer and/or veterinarian.

I (Pet Parent) understand Nailed It Denver reserves the right to discontinue service and refer to a groomer/veterinarian at any time and payment for that visit is still required. 

Payment:

I (Pet Parent) understand payment is accepted via cash or card. Payment is due before the service is rendered. Nailed It Denver will never run your card without proper notification and all charges will be within the parameters of this contract. If paying by cash, please have the correct amount ready. Nailed It Denver does not carry change and does not accept checks. 

I (Pet Parent) understand if payment is unable to be processed at the time of service, service cannot be provided. 

Behavior:

I (Pet Parent) understand that if my pet attempts to bite during their appointment that the nail trim may not be finished and I am still required to provide full payment. 

Although Nailed It Denver will take all possible precautions during the nail trim process, I acknowledge that medical emergencies may arise due to the stress of nail trims and I agree not to hold Nailed It Denver and/or its employees responsible for adverse reactions.

Senior 8+ years:

I (Pet Parent) understand that if my pet is a senior (8+ years of age) that the nail trim process may be stressful and may exacerbate any pre-existing medical conditions my pet may have.

Nailed It Denver takes all possible precautions during the nail trim process and attempts to keep your pet as calm and comfortable as possible. I (Pet Parent) recognize that the stress of the nail trim process may initiate unforeseen problems in my pet and I (Pet Parent) agree not to hold Nailed It Denver and/or its employees responsible for adverse reactions.

 Special Needs:

 I (Pet Parent) understand if my pet has any special conditions it is important that I fully disclose these conditions to Nailed It Denver. The nail trim process may be stressful and exacerbate any medical conditions your pet may have.

I (Pet Parent) agree to disclose any special conditions my pet may have before services are administered.

 Although Nailed It Denver will take all possible precautions during the nail trim process, I (Pet Parent) acknowledge that medical emergencies may arise due to the stress of nail trims and I (Pet Parent) agree not to hold Nailed It Denver and/or employees responsible for adverse reactions. 

 Additional Services:

 I (Pet Parent) understand that ear cleaning, teeth gel, and paw balm services are all complementary. During the pandemic protocol, I (Pet Parent) understand that these services are halted until further notice and this does not affect the cost of service. 

 Small Animals:

 I (Pet Parent) understand that small animals are more sensitive. If my pet seems stressed during its nail trim the nail trim may not be finished. I (Pet Parent) understand that I (Pet Parent) will still be required to provide full payment in the event that the nail trim cannot be completed.

Although Nailed It Denver will take all possible precautions during the nail trim process, I (Pet Parent) acknowledge that medical emergencies may arise due to the stress of nail trims. I agree not to hold Nailed It Denver and/or employees responsible for adverse reactions.

 Misc: 

I (Pet Parent) authorize Nailed It Denver to take photos of my pet for their files, website, social media, and advertising purposes. All photos are property of Nailed It Denver.

I (Pet Parent) understand that Nailed It Denver will never sell my information to third parties, but I will receive occasional text messages and emails from Nailed It Denver.

 Legal:

I understand that Nailed It Denver is a separate entity and any facility hosting a nail trim event is not liable for any damages or injury. 

I (Pet Parent) understand that any disagreements that cannot be settled are to be sent through mediation and then arbitration. 

I (Pet Parent) understand by signing this document with Nailed It Denver, I (Pet Parent) acknowledge that I have read and understood the above conditions and agree they will apply to all future services for my pet(s).